Relatively good. Basic recipies so far (tried 3). Would love to see more herbs and such to increase taste.
The meals have been very good, I had the salmon last night it was delicious.l have enjoyed every meal you have sent .
Thank you
How Does the Subscription Service Work?
Your credit card will be charged at the time you place your first order, and then recurring one day after your delivery / pickup date (6 days before the next delivery / pickup date)
Is There a Minimum Timeframe Required?
There is no minimum subscription time required. You can pause or skip renewals whenever needed.
Can I Change/Skip/Pause My Subscription?
You can make changes to your subscription or skip/pause weeks by visiting your Meal Prep Ottawa Account Page and clicking the “Manage Subscriptions” button found in the top left-hand corner of the screen.
Please note, any changes to your subscription for the upcoming week must be made before your Monday 8am renewal.
**The dates displayed in your Manage Subscription portal refer to your Billing Date, not your Delivery Date.**
Login to your Account
You can access your customer portal through your store account login. If you have not registered an account, you will need to create an account using the same email address used at checkout.
Once your account is registered, you can log in and access your customer portal by clicking on the Manage Subscriptions link.
You can also access your account using a direct link to the customer portal. This link is normally sent in the Subscription Confirmation email when you begin a subscription and the Upcoming Order email.
Update your billing information or email
To update payment information:
Update shipping address
Note: This only affects the shipping/delivery address, this does not update billing information related to the method of payment.
How do I update/change my Delivery/Pickup day (Wednesday to Sunday or vice-versa)?
Swap a Product
Add a one-time product to a subscription
One-time products can be added to your subscription order. Login to your customer portal to add products:
Add a discount
To add a discount code to your subscription:
Pause a subscription
To pause your subscription, you will first need to log in to your account.
How Do I Cancel My Subscription?
In order to cancel your subscription, you must do so before your credit card is charged. You can log into your account by clicking on the Account icon in the menu, go to Manage Subscription, Edit and Cancel Subscription in the lower left hand corner. By cancelling the subscription, you are cancelling all future orders. This will not cancel any orders you've already been charged for or are currently being processed.